Legal & Policies
The agreements and policies that govern CrestPay's services.
Terms & ConditionsThe Payroll Payment Service Agreement you accept when registering with CrestPay.Payroll Services AgreementThe full agreement governing our payroll administration and related services.Service Level AgreementService standards, payroll timetables, support hours and response targets.Complaints Handling PolicyHow to raise a complaint and how we investigate and resolve it.AML & Financial Crime PolicyHow we prevent money laundering, fraud and other financial crime.Data Processing AgreementHow we process employee personal data on your behalf under UK GDPR.Business Continuity & Disaster Recovery PolicyHow we keep payroll running and protect your data during disruption.